Privacy Policy
Last updated: June 2025
This Privacy Policy describes how ElevenX ("we", "us", or "our") collects, uses, and protects your information when you use our website and services.
1. Information We Collect
- Order Data: Discord username, TradingView username, email (optional), selected plan, affiliate code (optional).
- Payment Information: Handled securely by third-party providers (Atlos, Maxel). We do not store your payment details.
- Technical Data: Basic information (e.g., IP address, browser type, device) for security and analytics.
2. How We Use Your Information
- Process and fulfill your orders
- Provide access to your booked trading indicators
- Send notifications about your order status
- Detect, prevent, and address technical issues or abuse
3. Sharing of Information
- We do not sell or share your personal data, except as required for order fulfillment (e.g., payment providers, Discord, TradingView).
- Your payment info is processed by Atlos or Maxel according to their privacy policies.
4. Cookies & Analytics
- We use essential cookies for website functionality and security.
- Analytics cookies (Google Analytics) are only activated with your consent.
- You can change your cookie preferences at any time: Change cookie settings.
- Your choice is stored in your browser’s local storage until changed or cleared.
5. Data Security
- We use HTTPS and other industry-standard measures to protect your data.
- Access to your data is restricted to authorized personnel only.
6. Your Rights
- You may request access, correction, or deletion of your personal data at any time via our contact form.
7. Contact
For questions about this Privacy Policy, please contact us via our contact form.